If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. In extreme cases on the mac, the following extra step has helped some people. Restart ADE, and then reauthorize with your (old) Adobe ID. This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac). Unfortunately, it often then gives misleading error messages about what is wrong.Ī common incorrect message informs you that the ID is already in use on another computer and cannot be reused. Uninstalling and reinstalling does not help, and indeed installation can even trigger this state. Sometimes ADE gets its registration/activation confused and in a semi-authorized state. Or if anyone else has ADE you could see if your Glowlight shows up on it. If you have any friends with Glowlights you could see if theirs shows up on your ADE, You could try different USB cables but again as it shows up as a drive it seems unlikely that will help. Looking on the web I can't see any evidence that the Nooks has a similar requirement,īut as the symptons are the same it might be worth double-checking your documentation just in case. Like yours, without that it will show up as a mounted drive, but not as an ADE device. My Sony (PRS-350) requires Sony software installed on the PC before ADE will recognize it. I don't see any reason why that should be necessary to make it show up in ADE, but I suppose it could be. Services like OverDrive let public libraries distribute their collections virtually as e-books, which you can read via apps on your iOS or Android device or easily transfer to dedicated e-reader. I can't really think of anything else here so a few slightly random thoughts that may trigger something. Try deauthorizing and reauthorizing ADE just in case. I am not sure whether devices show up in ADE if ADE isn't properly registered.
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